FAQs

Q: Are your kitchen tools safe to use?

Yes! All our products are made from food-grade, non-toxic materials like stainless steel, BPA-free plastic, and silicone.

Q: Can I wash them in the dishwasher?

Most of our items are dishwasher safe, but hand washing is recommended for delicate pieces to keep them lasting longer

Q: Can these tools handle hot and cold foods?

Absolutely! They’re designed to withstand a wide temperature range for cooking, serving, and baking.

Q: Do you ship worldwide?

Yes! We offer reliable shipping worldwide with tracking on all orders. Delivery times vary depending on your location.

Q: What if my product arrives damaged or doesn’t work?

No worries! We provide easy returns and replacements. Just contact our support team, and we’ll fix it.

What types of kitchen tools do you offer?

At MASON LUNE, we proudly present a curated selection of innovative kitchen tools that are designed to elevate your culinary experience. From the versatile 3-in-1 Fruit Carving Cutter to the powerful 5-in-1 Immersion Blender, our products combine functionality with creativity, making meal prep not only easier but also a delightful experience for home cooks and baking enthusiasts alike!

How can I return an item?

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If you need to return an item, we accept returns within 30 days of delivery. Just ensure that the items are unused, in their original packaging, and include proof of purchase. To start the return process, please contact us at . Once your return is approved, we’ll send you detailed instructions for shipping and issue a refund to your original payment method.

What is your shipping policy?

We process all orders within 1–3 business days and deliver them within 7–15 business days, depending on your location. You’ll receive a tracking number once your order ships, so you can follow your exciting new kitchen tools on their journey to your doorstep!

Do you offer international shipping?

Yes! We are thrilled to share our innovative kitchen tools with culinary enthusiasts around the globe. Please check our shipping options at checkout to see if we deliver to your location.

What if my order is delayed?

briannemes16@gmail.com

While we strive to ensure timely delivery, shipping delays caused by customs or couriers are beyond our control. However, we are here to assist you! If you encounter any issues, please reach out to us at , and we’ll do our best to help you resolve them.

Are there any items that cannot be returned?

Yes, please note that sale items and gift cards are non-refundable. We encourage you to choose wisely and reach out if you have any questions before making a purchase!