FAQs

What kind of products do you sell?

Maison Lune offers a curated selection of modern kitchen tools and home essentials, including slicers, organizers, and décor pieces designed to combine functionality with style.

Are your products durable?

Yes! We carefully select our items based on quality, practicality, and customer satisfaction, ensuring each product performs well for daily use in your home.

How long does shipping take?

Orders are processed within 1–3 business days, and delivery typically takes 7–15 business days, depending on your location. You’ll receive a tracking link once your order ships.

What if my item arrives damaged?

If your order arrives damaged or defective, contact us within 7 days of delivery for a replacement or full refund.

Your Questions Answered

FAQs

Frequently Asked Questions

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Got Questions?

1. Are your kitchen tools safe to use?


Yes! All our products are made from food-grade, non-toxic materials like stainless steel, BPA-free plastic, and silicone.
2. Can I wash them in the dishwasher?


Most of our items are dishwasher safe, but hand washing is recommended for delicate pieces to keep them lasting longer
3. Can these tools handle hot and cold foods?


Absolutely! They’re designed to withstand a wide temperature range for cooking, serving, and baking.
4. Do you ship worldwide?


Yes! We offer reliable shipping worldwide with tracking on all orders. Delivery times vary depending on your location.
5. What if my product arrives damaged or doesn’t work?


No worries! We provide easy returns and replacements. Just contact our support team, and we’ll fix it.